Earn
Treatments and product purchases earn points automatically when members check out on the Lumina platform.
Points turn one-time Midtown patients into regulars — and make it natural to add retail or a package. That is how you grow basket size (the total a patient spends with you over a visit or relationship).
Treatments and product purchases earn points automatically when members check out on the Lumina platform.
Email/SMS reminders bring patients back before skin goals slip — filling midweek chairs.
Points apply to future treatments or retail — increasing willingness to say yes to the add-on.
Illustrative preview rates (final program set with Lumina management).
| Purchase | Spend | Example points |
|---|---|---|
| Carbon Peel Facial | $180 | +180 pts |
| Acne Facial | $150 | +150 pts |
| Custom Facial 3-pack | $390 | +390 pts |
| Oxygen Cream | $65 | +65 pts |
| Pigment Brightening Serum | $48 | +48 pts |